Shipping & Payment Info

All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday 10:am through Sunday, or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping charges for your order will be calculated and displayed at checkout.

ShanzHair ships locally via Zipmail and Knutsford Express.

We currently ship outside of Jamaica to Canada and the USA.

We ship internationally via USPS and the Jamaica Post. Shipment via Jamaica Post can take up to two weeks unless express delivery is requested.

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

ShanzHair will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.